Epass Token Forgot Unblock or Reset Password

Mar152021 Technology

Unblock or Reset Password of ePass 2003 Token CSP Version 2.0

If you have CSP Version 2.0 ePass 2003 Token and the token is blocked then Forgot, Unblock or Reset Password the token using the following steps.

For Forgot, Unblocking or Reset your ePass 2003 Token CSP Version 2.0 first check that you have ePass Token Version 2.0 or Version 1.0, This process will not on ePass Token Version 1.0.

If you purchase ePass 2003 Token after July 2018 and your token locked due to the wrong password then follow the following steps.

How to check epass 2003 CSP Version

Follow these steps to check epass 2003 CSP version type.

Insert token in your system
Click on my computer option and install Driver
Open token tools epass 2003 Token Manager
End of the token you can find Token Details
Scroll down page and find CSP option
Select CSP and Check your Version.

Download ePass 2003 CSP v2.0 Unblocking Software

Now Download Remote Unlock Client software for Unblocking you ePass 2003 Token CSP v2.0, download and unzip the software for using the software.

Download ePass 2003 Token CSP Version 2.0

Epass 2003 CSP v2.0 unlock process

Extract the downloaded Remote Unblock Client application and open the RemoteUnlockClient.exe dialog Box showing as below.

Open unlock driver

Connect the Token which you want to unblock and Click on Generate Challenge Code button.

If you get Reply Code SN¡¢Cert Transmit Success, please check the eMail ID which is given in the DSC present in the token for Activation/Response Code. (Please refer last page of this document to know how to get/see eMail ID of DSC from blocked token.)

Activation/Response code is sent from email ID tokenunblock@charteredinfo.com

Enter the Received Activation code in text box present in Input Response Code and Click on Unlock Button.

Enter the new Password

Enter the new Password which you Required and Confirm it.
Password should be 8-digit alphanumeric character.
After successful unblock you will get the message Unlock success!

Unlock success